What if your company uses many email domains?
Many companies uses different email domains, for example, a domain in US as someone@us.mycompany.com and a domain in EU as someone@eu.mycompany.com, or perhaps two companies just merged. In ComTweets, we use company email address to verify account membership, and as such, the employees with different email addresses will belong to different networks.
Whether or not to combine these two networks depends on your social media strategy. Perhaps you think having two different regions or brands are useful for different sectors of your customers. Or perhaps you feel like they really need to be brought together and share the same common voices and interactions with your customers.
Currently the way to merge your company networks is to send a direct message to @comtweets, we will process your requests as soon as possible, usually within 1-2 business days. And if you have already created two networks, don’t worry, we’ll do the work to merge them together at your request too.
We apologize for this additional step you have to do but this is the only scalable way to verify employee accounts currently. We’ll introduce more streamlined methods in the future if the requests become overwhelming.
Thank you.
